What are your lead times for custom orders?
Normal lead times are 4-6 weeks for custom orders. If you require your item for a certain date or event please add it to the notes section on your order or shoot us an email and we’ll do our best to get this through to you in time.
What are the pots made from?
Our lightweight Midi and Maxi pots are made of Fiberstone which is a mixture of fiberglass and crushed stone. Fiberstone is a versatile material - it is the fraction of the weight of stone and ceramic products making our pots nice and easy to move round your home. They are also less fragile than concrete products too. Our Mini pots are made from Ceramic.
Do you do custom colours and designs?
Yes! We’d love to make you a custom piece for your home or business. Please don’t hesitate to contact us and we can have a chat about what might suit your needs. Whether it’s an alternate colour to an existing design, or a new design altogether, we can do it all!
Can Poppileo pots go outside?
Yes they can, however, like most things, they’d prefer to be under cover. All our pots are hand-painted with exterior paint and sealed for extra protection. We can not guarantee that your pot will last a lifetime out in the elements. We think of all our pots as art pieces which take hours to paint and all unique in their own way, so they should be cared for accordingly.
Can I plant straight into my Poppileo pot?
Whilst you can, we don’t recommend planting straight into your Poppileo pot. We suggest you use a plastic grow pot and tray inside your Poppileo pot to allow for longevity and versatility should you wish to mix things up! See our specifications sheet for recommended pot and tray size to fit within your Poppileo pot.
Do your pots have holes in the bottom?
No. Our pots don’t come standard with holes as it is our recommendation to use a plastic grow pot inside your Poppileo pot for longevity.  However, there’s no reason you can’t pop one in yourself if you really wanted to. 
Do you ship Australia wide?
Yes, we sure do. We ship Australia wide for a flat rate shipping fee of $10.
Do you wholesale or collab?
Our Poppileo products are Australian designed and lovingly handmade by our two Creative Directors.  With this in mind, we won’t be offering wholesale at this stage as our products are not produced on mass.  If you’d like to purchase our Poppileo products for Trade purposes however, you are most welcome to apply for a Trade Account whereby we can offer a Trade Discount on the retail price.
If you think your brand would suit our products, we’d love to hear from you. Please feel free to contact us and we look forward to discussing your Trade or Collab opportunities further.
Shipping & Handling
Poppileo offers shipping Australia wide at a flat rate of $10. All Poppileo pots come packed in our eco friendly recycled cotton drawstring bags. We pack our pots in custom made boxes to keep safe during transit, however if a pot is damaged by our freight providers, please contact us within 24 hours upon delivery.